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Privacy Policy

Effective Date: September 5th, 2025

Your privacy is very important to us, and we are committed to protecting the personal information that you share with us in the course of engaging with our services. This Privacy Policy sets forth in detail the types of information that Pixelable (“we,” “our,” or “us”) collects, how that information is used, the circumstances under which it may be disclosed, and the measures we take to safeguard it. By visiting our website, communicating with us, or using any of our digital services, you agree to the terms of this Privacy Policy. If at any time you do not agree with the practices described herein, you should discontinue your use of our Services immediately.

1. Scope of this Privacy Policy

This Privacy Policy applies to all information collected through our websites, applications, landing pages, client portals, communication channels, and any other digital platforms that we own or operate in connection with our business. It also applies to data collected during consultations, proposals, service delivery, and project management. This Policy does not extend to information collected by third-party platforms, applications, or services that we do not control, even if you access them through links on our website. We encourage you to review the privacy practices of any third-party service provider before engaging with them, as we cannot be held responsible for the handling of your information once you leave our environment.

2. Information We Collect

  1. We collect both personally identifiable information (“PII”) and non-personally identifiable information (“non-PII”) in order to provide, improve, and optimize the Services we deliver to you. The information you provide directly to us, such as your name, company name, email address, phone number, billing details, and project-related data, is necessary for us to perform contractual obligations, manage communications, and deliver our digital services effectively. We may also collect login credentials and related account details for client portals or systems that we set up and maintain on your behalf. Additionally, in the course of providing our Services, you may voluntarily submit files, documents, creative materials, or other forms of content, which we treat as confidential information.
  2. In addition to information you provide directly, we automatically collect certain data whenever you interact with our website or Services. This includes technical information such as your browser type, device type, operating system, IP address, geolocation data (where legally permitted), and unique identifiers. We also collect data regarding your interaction with our website, such as referral URLs, browsing patterns, page views, search queries, and time spent on specific sections. This non-PII is collected primarily through cookies, pixels, and similar tracking technologies, and is used to improve website performance, enhance user experience, and analyze trends.

3. How We Use Information

  1. The information we collect is used for a variety of business purposes, each of which is aimed at delivering a seamless, reliable, and secure experience to our clients. We use personal information to provide the Services that you request, including the design, development, and deployment of websites, marketing campaigns, and digital solutions. It enables us to maintain effective communication with you regarding project updates, invoices, support requests, and service enhancements. We also use your information to personalize your experience, optimize the usability of our platforms, and ensure that our Services meet your specific requirements.
  2. Furthermore, we may use collected information for marketing and promotional purposes, including sending newsletters, service updates, event invitations, and special offers. In jurisdictions where consent is required for such activities, we will seek your approval before contacting you for marketing purposes. Information may also be used for internal analytics, research, and reporting, helping us to measure service performance, identify areas for improvement, and develop new offerings. In certain cases, information may also be processed for compliance purposes, such as ensuring adherence to our Terms of Service, preventing fraud, or responding to legal obligations.

4. Sharing and Disclosure of Information

  1. We understand that the confidentiality of your information is critical, and we do not sell, rent, or trade personal data to third parties for their own commercial use. However, we may disclose your information in limited circumstances that are necessary for the operation of our business and the fulfillment of our contractual obligations. For example, we may share information with trusted service providers who assist us with hosting, data storage, analytics, billing, communication, customer support, or other business functions. These providers are contractually bound to handle your data securely and only in accordance with our instructions.
  2. In the event that our business undergoes a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We may also disclose information when required by law, regulation, legal process, or government request, or when we believe in good faith that disclosure is necessary to protect our rights, the safety of our clients, or the integrity of our Services. In some cases, with your explicit consent, we may share information with third-party partners for collaborative purposes, but such sharing will only occur when you authorize it.

5. Data Retention

We retain personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, including the provision of Services, compliance with contractual and legal obligations, resolution of disputes, and enforcement of agreements. Once personal data is no longer required, we will either securely delete it or anonymize it so that it can no longer be used to identify you. Retention periods may vary depending on the type of information collected, the legal requirements of your jurisdiction, and the ongoing needs of our business.

6. International Data Transfers

Because we operate in a global digital environment, your information may be transferred to, stored in, or processed in jurisdictions outside your country of residence. These countries may have data protection laws that are different from those in your home jurisdiction and may not provide the same level of protection. Nonetheless, we take appropriate steps to ensure that any international transfer of personal information is carried out in accordance with applicable legal requirements, using safeguards such as standard contractual clauses, data protection agreements, or reliance on legally recognized transfer mechanisms.

7. Security of Information

We employ a range of administrative, technical, and physical safeguards to protect the confidentiality, integrity, and availability of your personal data. These measures include secure data storage, encryption of sensitive information, access controls, and monitoring systems designed to prevent unauthorized access, alteration, disclosure, or destruction of data. While we make every reasonable effort to protect your information, it is important to understand that no method of transmission over the Internet or method of electronic storage is entirely secure. As such, we cannot guarantee absolute security, and you acknowledge that you provide your information at your own risk.

8. Cookies and Tracking Technologies

Our website uses cookies, pixels, and other tracking technologies to collect non-PII and enhance the user experience. Cookies allow us to recognize your device, remember your preferences, analyze site performance, and deliver targeted advertisements. Tracking technologies also help us to measure the effectiveness of campaigns and understand user behavior on our website. While most web browsers automatically accept cookies, you can usually modify your settings to decline cookies or alert you when a cookie is being placed on your device. However, please note that disabling cookies may affect the functionality and performance of certain parts of our Services.

9. Children’s Privacy

Our Services are designed for businesses and professionals and are not intended for individuals under the age of sixteen (16). We do not knowingly collect personal information from children, and if we discover that we have inadvertently obtained information from a child, we will promptly delete it. If you believe that we may have collected information from a child, please contact us immediately so we can take corrective measures.

10. Your Rights and Choices

Depending on the jurisdiction in which you reside, you may have legal rights regarding your personal information. These rights may include the ability to access the information we hold about you, request corrections to inaccurate data, request the deletion of certain information, restrict or object to specific forms of data processing, opt out of marketing communications, and request a copy of your personal data in a portable format. To exercise any of these rights, you may contact us using the information provided at the end of this Policy. We will respond to such requests in accordance with applicable law, and in some cases, we may require verification of your identity before fulfilling your request.

11. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or the evolution of our Services. When updates are made, the revised version will be posted on our website with an updated “Effective Date.” If material changes are introduced that significantly impact your rights, we will notify you by email or through prominent notice on our website prior to the changes taking effect. We encourage you to review this Privacy Policy regularly so that you remain informed about how we handle your personal data.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, our data practices, or your rights, you may contact us using the details below: 📧 privacy@pixelable.io